LENMED AIR 2019.pdf

Our vision, values and brand TOGETHER WE MAKE LENMED GREAT We always act with compassion and empathy We aim for perfection in all that we do We strive to exceed the expectations of our patients, visitors and doctors We work as a team and hold ourselves and each other accountable for our actions Lenmed devotes itself to being a relevant and growing hospital group, championing exceptional patient experience and clinical outcomes, remaining true to our roots, the communities and the people we serve. VISION Lenmed’s core values are fundamental to achieving the sustainability of the business. The spirit of caring, dedication and community involvement that characterised the first Lenmed Hospital has become the Group’s hallmark. We believe that delivering superior healthcare is achieved through combining unparalleled quality and clinical excellence, underpinned by a community focus on the personal needs of our patients and their families. Affordability, efficiency and a sense of community set Lenmed apart from other private healthcare facilities. Personal service in a caring and comfortable environment provides patients with good value, quality healthcare, advanced technology and professional nursing. These core values, backed by sound operational and financial management, sustain Lenmed from year to year and will enable us to grow steadily going forward. VALUES OUR VALUE CREATION POSITIONING 10