LENMED AIR 2019.pdf

Human resources continued Labour turnover Labour turnover refers to the rate at which employees leave employment and measures the number of employees leaving their employment during a period of time to the total or average numbers employed in that period. Lenmed’s staff turnover has reduced significantly in the last financial year, averaging 1.41% annually when compared to industry norms. Feb ’18 LENMED’S LABOUR TURNOVER 12-month average 0.77% 1.40% 1.62% 1.26% 1.17% 2.81% 1.48% 1.48% 1.12% 1.76% 1.12% 0.90% Mar ’18 Apr ’18 May ’18 Jun ’18 Jul ’18 Aug ’18 Sep ’18 Oct ’18 Nov ’18 Dec ’18 Jan ’19 Q Q LTO% Linear (LTO%) Training achieved against plan Lenmed is committed to training and developing our workforce, evidenced by the onboarding of a training specialist to assist in developing and managing a streamlined process that promotes learning and development. Lenmed largely focuses training initiatives in priority areas, such as nursing, which forms the core of our business. In total, Lenmed has been granted 37 learnership programmes through the relevant SETAs. No of employees in SA Training target Training completed % of completed training Total 2 505 4 822 4 008 83% 2017 Jan to July 2018 Aug 2018 Sep 2018 Oct 2018 Nov 2018 Dec 2018 Staff base 1 914 1 933 1 957 1 957 2085 1988 1988 Unique individual employees’ interactions 403 246 91 75 100 117 165 Interactions with employee’s family/ dependants 4 5 3 1 0 1 0 Total cases Financial advice 24 16 5 4 3 3 0 Group interventions 20 11 5 6 1 0 0 Legal advice 24 26 3 5 4 3 4 Managerial support 25 22 4 2 6 6 1 Onsite face-to-face counselling 0 0 0 0 0 0 0 Offsite face-to-face counselling 11 7 3 0 0 3 1 Telephonic counselling 69 75 17 6 27 27 28 Total new cases 173 157 37 30 41 42 34 Employee assistance programme — KAELO Kaelo has been Lenmed’s wellness partner since 2015 and is entrenched in our business. Kaelo’s guidance, expertise and involvement in all facets of our employee health initiatives are invaluable. Kaelo ensures that the Employee Assistance Programme is well-positioned across all stakeholders within our workforce and works with our internal stakeholders to identify emotional and social risks within Lenmed. Kaelo has shown remarkable progress in creating a footprint in our organisation. Staff participation and interactions increased year- on- year from 173 cases in 2017 to 341 for the 2018 calendar year. 46 HOW WE PERFORMED