The Lenmed Story
The Hospital Group’s story began during South Africa’s troubled times of Apartheid, in 1984, when the first Lenmed Clinic opened its doors in Lenasia, offering people in the community quality clinical care at affordable prices.
The Hospital Group’s story began during South Africa’s troubled times of Apartheid, in 1984, when the first Lenmed Clinic opened its doors in Lenasia. It had 47 beds, 4 wards and 2 theatres, and offered the people living in the community quality clinical care at affordable prices.
This was unheard of at a time when a large sector of South African society was being deprived of decent medical care. Lenmed Clinic in Lenasia would eventually become the Group’s flagship facility, Ahmed Kathrada Private Hospital. With state-of-the-art facilities and over 80 specialist medical practitioners in residence, it stands proudly today as a testament to Lenmed’s excellence in clinical care.
Communities such as the one in Lenasia were in need of good hospitals and medical institutions where people’s health needs would receive immediate attention. Places where the unwell would be met with care and consideration.
In 1992, Lenmed bought a stake in La Verna Private Hospital in Ladysmith and by 2004 owned the hospital outright. Ever since then Lenmed has set up high-quality private hospitals in various provinces throughout South Africa as well as beyond our borders in Mozambique and Botswana. Currently, Lenmed owns and manages 12 hospitals.
Since the Lenmed Group was formed in 2007, it has achieved some remarkable milestones. The first private open-heart surgery in Botswana was performed in 2016 at Bokamoso Private Hospital. The first neuro-surgery was performed at Maputo Private Hospital in March 2018. Then, in April 2018 there was yet another first when the Royal Hospital and Heart Centre in Kimberley performed an open-heart surgery, the first ever in the Northern Cape. This excellent hospital also recently added a radiotherapy centre as part of its oncology offering. It is now the only facility in the province to offer both chemotherapy and radiotherapy services to patients with cancer.
In 2018, Ethekwini Hospital and Heart Centre in Durban celebrated the 50th year of its genius heart surgeon Professor Kinsley performing paediatric cardiac surgery. This coincided with the launch of the Children’s Cardiac Foundation of Africa, which provides life-saving cardiac surgery to children who normally cannot afford it.
2018 was also a year of accolades for Lenmed, with both Ethekwini Hospital and Heart Centre and Shifa Private Hospital placed in the Top 20 Discovery Hospitals, a testament to their exceptional ability in clinical care. For Ethekwini Hospital and Heart Centre, it was the 4th consecutive year of being awarded this honour.
The Ahmed Kathrada Private Hospital in Lenasia also recently opened a nuclear medicine diagnostic unit as part of the Ahmed Kathrada Cancer Institute. It offers holistic cancer treatments including the latest chemotherapy, radiotherapy and diagnostic nuclear medicine options.
There is a culture of caring, dedication and community involvement behind the Lenmed Group of hospitals, and because of this they have developed a reputation for making a difference to thousands of lives.
In 2017, the Lenmed Group embarked on a massive project to roll out SAP throughout the Group.
"We are pleased to say that all our SA hospitals are now powered by SAP. Our entire Backoffice function has been optimized and augmented through the fully auditable SAP processes. Admitting patients can now be done with the greatest detail whilst also reducing the error rates in which data is captured and analyzed. This ensures that the patient journey through our hospital reception and various administration areas is one of efficiency and suitable management.
The new system now allows a patient from any facility within the Lenmed Group to be admitted without the tedious process of recapturing their biographic and demographic information. The information is already available together with all their billing details. Thanks to these new systems, patients are easily locatable leading to accurate billing and a greater quality of care and experience. The integrated system also allows quick access to our in-hospital pharmacies with all your details captured in SAP already in our pharmacy systems leading to a hassle-free experience when picking up medications and avoiding long waiting times to capture your details once again.
Our integrated system also incorporates a world-class customer experience management system which immediately texts the patient once they have been admitted through SAP, as well as connects the process to the admitting doctor. On discharge the patient then receives a survey to rate the experience of their journey through our care facility. With a single point of entry, the patient now has complete connectedness through the Lenmed suite of hospitals and functions. The process is now transparent and painless thanks to world-class integrated technology!"
Shalin Naidoo, CIO
The Hospital Group’s story began during South Africa’s troubled times of Apartheid, in 1984, when the first Lenmed Clinic opened its doors in Lenasia, offering people in the community quality clinical care at affordable prices. Today, Lenmed hospitals are ranked in the top five medical groups in South Africa in terms of size, offering private clinical care in world-class facilities, with some of the best doctors, for people and communities who need it the most.
The existing footer needs to go here